Spacious room! Seems like it was converted from an apartment unit -- so less uniform, but cozy and comfortable with big beds and tons of seating. Check-in was easy (via keypad) and the hotel sent many messages prior with check-in instructions & local info, which was a nice touch. The rooms were quiet -- we slept so well, we overslept!
The actual communication though was a bit clunky and can use some refining -- some of the messages & texts seem to not go through, and their office seems to be renovating? It was not easy to reach someone, especially in the chaos of traveling. However, when I did speak to a service rep (at their sister hotel), they were absolutely lovely and efficient.
A pleasant and unique stay!