2/10 Mediocre
21 de octubre de 2024
Good place, but lost items
Unfortunately, we lost a pair of earrings and a necklace during our stay. The place is nice, the service is pleasant, and the breakfast is small but good. However, my fiancée left her bag of jewelry next to the bed every night. When she arrived on the day of the wedding, to which we were invited, she went looking for the earrings and necklace that she had brought specifically to wear that day and could not find them. The hotel was the first place we slept after leaving our home, and the jewelry was in our hand luggage the whole time until we got there. I notified the person in charge of the place and said that I would wait until we got home to look for the jewelry and make sure that we had not forgotten it. When I confirmed that it had been stolen, we contacted the hotel, but no solution was offered. Everything else was great, but if you stay there, do not leave valuables in plain sight. We spent 1,300 euros on accommodation and lost 250 euros worth of items. The problem is not the value of the jewelry, but the fact that someone took it from the room, and should not go unpunished.
Leonardo
Leonardo, viaje de 5 noches
Opinión verificada de un huésped de Hoteles.com
