When visiting Fort Portal, Mountains of the Moon Hotel is a great choice to consider. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights include 2 bars/lounges, an outdoor pool, and a poolside bar.
Languages
English, Swahili
At a glance
Hotel size
33 rooms
Arriving/Leaving
Check-in start time: 2:30 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10:30 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free secured onsite self parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (available at scheduled times)*
Other information
Designated smoking areas
Property amenities
Food and drink
Free English breakfast each morning 6 AM–10 AM
2 bars/lounges
Restaurant
Poolside bar
Barbecue grills
Room service
Water dispenser
Traveling with children
Playground
Fence around the pool
What to do
Farming classes
Pool table
Hiking/biking trails nearby
Wildlife drive nearby
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Bicycle rentals
Pool umbrellas
Facilities
Safe-deposit box at front desk
Garden
Terrace
Fireplace in lobby
Fitness center
An outdoor pool
Arcade/game room
Bicycle parking
Full-service spa
Sauna
Steam room
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Comprehensive food waste policy
Comprehensive recycling policy
Water dispenser
Banquet hall
Accessibility
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Front entrance ramp
Upper floors accessible by stairs only
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning
Electric kettle
Slippers
Sleep well
Soundproofed rooms
Premium bedding
What to enjoy
Balcony
Separate sitting area
Freshen up
Private bathroom
Eco-friendly toiletries
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Composting
Recycling
Water-efficient toilets only
Special features
Spa
The onsite spa has couples treatment room(s). Services include massages.
Dining
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
This property uses solar energy, plus eco-friendly cleaning products.
This property accepts credit cards, debit cards and cash.
Also known as
Mountains Moon Hotel Fort Portal
Mountains Moon Hotel
Mountains Moon Fort Portal
Mountains Of The Moon
Mountains of the Moon Hotel Hotel
Mountains of the Moon Hotel Fort Portal
Mountains of the Moon Hotel Hotel Fort Portal
Frequently asked questions
Does Mountains of the Moon Hotel offer free cancellation for a full refund?
Yes, Mountains of the Moon Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mountains of the Moon Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Mountains of the Moon Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Mountains of the Moon Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Mountains of the Moon Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Mountains of the Moon Hotel?
Check-in start time: 2:30 PM; Check-in end time: midnight. Check-out time is 10:30 AM.
What is there to do at Mountains of the Moon Hotel and nearby?
Have fun during the warmer months with activities nearby such as hiking. Additional recreation nearby includes game drives and game viewing. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Mountains of the Moon Hotel also has 2 bars, a sauna, and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Mountains of the Moon Hotel?
Yes, there's an onsite restaurant that offers local and international cuisine.
Does Mountains of the Moon Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Mountains of the Moon Hotel like?
Mountains of the Moon Hotel is located a short 15-minute walk from Fort Portal Golf Course.
Mountains of the Moon Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.8/10
Staff & service
8.0/10
Amenities
8.8/10
Property conditions & facilities
Reviews
2/10 Poor
Aug 12, 2024
MAHESH B
MAHESH B, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
May 18, 2021
Cletus
Cletus, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Feb 25, 2020
Nice hotel , only one negative and that was the steam room and Sauna . Dirty
Steven
Steven, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 10, 2019
Verified traveler
3-night romance trip
Verified Hoteles.com guest review
6/10 Good
Jun 11, 2019
Great location, good food and service. I have seen some small improvements of the last couple of years. Biggest complaint is the bathrooms which are in need of a total overhaul.
Verified traveler
1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Mar 25, 2018
Great staff, great facilities, great service. Will come back.
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 29, 2022
Katharina
Katharina, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 24, 2019
Good resort
Good place to stay when in town, a bit expensive. Breakfast falls short of the expectations.