Near the Whale Museum, Residencial Família welcomes you with free continental breakfast and an array of activities to fuel your adventure. Enjoy golfing on 18 holes, take in breathtaking views from the terrace or test your limits at a ropes course.
Residencial Família is just 2.6 mi (4.2 km) from the airport and offers a shuttle (available 24 hours). You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. A snack bar/deli and a terrace are other highlights.
Languages
English, French, German, Portuguese, Spanish
At a glance
Hotel size
10 rooms
Arriving/Leaving
Check-in start time: 11:00 AM; Check-in end time: 3:30 AM
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel D. Pedro Madeira reception]
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets stay free
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking available only on request
Free secured, uncovered onsite self parking
Onsite parking includes off-street options
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 8 AM–10 AM
Restaurant
Bar/lounge
Snack bar/deli
What to do
On the beach
Rope course
Helicopter/airplane tours
Bicycle rentals nearby
Golf lessons nearby
Hiking/biking trails nearby
Horse riding nearby
Scooter/moped rentals nearby
Services
24-hour front desk
Laundry facilities
Free newspapers in lobby
Facilities
ATM/banking
Terrace
Adjacent to a golf course
Art gallery on site
Designer stores on site
Outdoor furniture
Accessibility
Handrails in stairways
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Heating
Portable fan
Sleep well
Premium bedding
Free crib/infant bed
What to enjoy
Balcony
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Highchair
More
Daily housekeeping
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of EUR 7 per person (one-way)
Children & extra beds
Airport shuttle for children between the ages of 2 and 11 costs EUR 7 (one-way)
Parking
Guests must contact this property in advance to reserve onsite parking
Policies
This property does not have elevators.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Property Registration Number 58509/AL
Also known as
Residencial Família Motel Machico
Residencial Família Motel
Residencial Família Machico
Resincial Família Machico
Residencial Família Pension
Residencial Família Machico
Residencial Família Pension Machico
Frequently asked questions
Does Residencial Família offer free cancellation for a full refund?
Yes, Residencial Família does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Residencial Família?
Yes, pets stay free.
Is parking offered on site at Residencial Família?
Yes, there's free self parking.
Is airport shuttle service offered by Residencial Família?
Yes, an airport shuttle is available. The charge is EUR 7 per person one-way.
What are the check-in and check-out times at Residencial Família?
Check-in start time: 11:00 AM; Check-in end time: 3:30 AM. Check-out time is noon.
Is there an onsite casino at Residencial Família?
No, this pension doesn't have a casino, but Madeira Casino (21-min drive) is nearby.
What is there to do at Residencial Família and nearby?
Have fun with activities like cycling, hiking, and horseback riding, and practice your swing at the nearby golf course. Additional recreation onsite includes helicopter/airplane tours.
Are there restaurants at or near Residencial Família?
Yes, there's an onsite restaurant.
Does Residencial Família have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Residencial Família like?
Residencial Família is in the heart of Machico, a short 7-minute walk from Machico Beach.
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Residencial Família Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Sep 28, 2024
Nice location, beautiful view, clean rooms and good breakfast
Victoria
Victoria, 1-night trip
10/10 Exceptional
Jan 16, 2025
Machico Magic
Our stay was very pleasant. the hotel had nice views of the harbor and town. This was an anniversary trip and the location was close to the airport, but not too close and also close to many of the best hiking trails in the area.
Theodore
Theodore, 8-night trip
8/10 Very good
Nov 26, 2024
Cute hotel with basic breakfast but a very friendly staff which makes a difference!
Rooms require renovation but the view is very nice!
Yulia
Yulia, 3-night trip
8/10 Very good
Oct 29, 2024
Was good
Maksym
Maksym, 4-night trip
10/10 Exceptional
Feb 27, 2024
Great place!
Suzanne
Suzanne, 1-night trip
10/10 Exceptional
Oct 3, 2024
Everything described in listing was accurate
Israel
Israel, 1-night trip
8/10 Very good
Feb 5, 2024
Easy access to surrounding areas of interest
Daljit
Daljit, 1-night trip
10/10 Exceptional
May 15, 2024
It was very well located. The room was smallish but very clean, then serviced every day.
Antonina
Antonina, 3-night trip
10/10 Exceptional
Feb 19, 2024
We only stayed 1 night but the rooms are clean and comfortable. The restaurant was very good. It is a short walk to the beach, bars and restaurants.
Kendal
Kendal, 1-night trip
10/10 Exceptional
Nov 22, 2022
Good service, friendly staff and the room was very clean.
Mehran
Mehran, 3-night trip
6/10 Good
Jul 8, 2022
Stayed there for Tori nights
Uladzimir
Uladzimir, 2-night trip
10/10 Exceptional
Nov 22, 2022
Familar like the name
Very nice and familar Hotel with nice personal and solid breakfast.
We had a warm feeling staying there.
Artur
Artur, 4-night trip
2/10 Poor
Oct 19, 2024
Our reservation was not honoured upon arrival due to over booking/prioritize groups. We were not notified in advance.
Residential familiar arranged alternative hotel that was satisfactory but should not be taking Expedia reservations they can not honour.
Archie R
Archie R, 2-night trip
6/10 Good
Oct 19, 2024
Downgraded without compensation
We ordered a room with a sea view but was downgraded to a room with no sea view. There was no staff in the reception, so there was nothing to do about it.
Anne
Anne, 1-night trip
8/10 Very good
Jul 1, 2022
Good if you are taking flight. Close from airport. Cheap and clean good option if you are tight on budget. We got room at 3rd floor walk up. Not something I prefer with luggage. Parking was bad. No parking available.
Min Hee
Min Hee, 1-night trip
10/10 Exceptional
Jul 11, 2022
Great experience all around
Seu Antônio is very friendly and caring. He made everything possible to accommodate any requests I had. The family works really hard in the restaurant and hotel. Breakfast was simple but very good and fresh. The area is very central in Machico, 5 minutes walk from the beach. Many restaurants and grocery stores around, within 10 min walking.
There’s also a great co working space at the Machico Forum (3 minutes from the hotel) in case you’re in Madeira working remote.
Wifi was great! Works excellent. The room was very clean. The single room is more outdated, but the double room was great and had a nice balcony facing the ocean. I could fall asleep listening to the waves.
Would definitely stay there again, affordable and overall great accommodation.
Vanessa
Vanessa, 5-night trip
10/10 Exceptional
Mar 16, 2025
PIA
PIA, 4-night trip
10/10 Exceptional
Feb 27, 2025
Très bien
Hôtel charmant et bien situé. La chambre est grande et propre.
Bon rapport qualité prix !
Verified traveler
3-night trip
8/10 Very good
Feb 25, 2025
Timo
Timo, 14-night trip
4/10 Fair
Feb 18, 2025
Première et dernière fois
Mauvaise expérience pour nous.
Nous n'y retournerons jamais.
L'accueil n'était pas absolument pas aimable.
Il y a beaucoup de moisissures au plafond dans la salle de bain.
Nous avions demandé à l'avance un lit bébé (proposé dans l'annonce). Pas de réponse à cette demande. En arrivant nous demandons s'il est bien prévu dans la chambre et le propriétaire nous dit Oui. En arrivant, pas de lit bébé. Pensant à un simple oubli, nous retournons le voir et finalement il nous dit qu'il n'en a qu'un et qu'il est déjà utilisé (nous doutons même de cette version après coup) et à force de lui exlique qu'un enfant d'un an et demi ne peut pas dormir dans un lit d'adulte ...Il finit par nous faire ramener un petit matelas à poser au sol dans un état douteux. Bref notre bébé a dormi avec nous pour sécuriser...
En plus de cela il nous a clairement montré qu'il n'avait aucune envie de nous aider.
Nous avions choisi cet hôtel exprès car il proposait cet équipement. Nous serions allés ailleurs sinon.