Mövenpick stay was good. Hotel is efficient and clean. Phone system was not working, which made it difficult to contact front desk or room service for basic requests. Hotel did address this by providing WhatsApp contact information, but the connection was poor and I struggled to contact staff to make requests. On a few occasions, I had to just go down to the lobby to ask for water or place a room service order. Not ideal, but I assume this was a temporary issue.
I would stay here again, the rooms are very large, the views are amazing, and the restaurants are really really good (so good I almost didn't want to dine anywhere else in Colombo!).