During my stay at this hotel, I evaluated various aspects of my experience based on a point system from 1 to 5, with 5 being the highest. Below is my detailed assessment:
• Customer Service: ⭐⭐⭐⭐⭐ (Excellent service)
• Check-in Process: ⭐⭐⭐⭐⭐ (Smooth and efficient)
• Room Quality: ⭐⭐⭐⭐⭐ (Spacious and comfortable)
• Bed Comfort: ⭐⭐⭐⭐⭐ (Very comfortable)
• Bathroom: ⭐⭐⭐⭐✰ (Toilet was blocked)
• Air Conditioning: ⭐⭐✰✰✰ (Was broken the whole night but fixed later)
• Workstation: ⭐⭐⭐✰✰ (Small but functional)
• Wi-Fi: ⭐✰✰✰✰ (Very slow, not reliable)
• Hotel Location: ⭐⭐⭐⭐⭐ (Great location, close to the beach, very relaxing)
• Breakfast: ⭐⭐⭐✰✰ (Many options, but pastries were not fresh)
• Dinner: ⭐⭐⭐⭐⭐ (Nice buffet selection)
• Pool: ⭐⭐⭐⭐⭐ (Well-maintained and enjoyable)
• Kids Area: N/A
• Room Service: ⭐⭐⭐⭐⭐ (Delivered a fruit basket daily)
• Cleaning: ⭐⭐⭐✰✰ (Shower was dirty)
Overall Rating: 3.9 / 5
A great hotel with excellent service, location, and amenities. However, improvements in Wi-Fi, bathroom maintenance, and cleaning standards would enhance the overall experience.