Hotel Staff have been the friendliest, I’ve ever come across. So helpful..Helped make our 2 night stay a great experience.
The 2 security guards, 1 daytime the other nighttime, helped my friends & i with directions, advice on restaurants
This Hotel has so much potential, I would return again for the staff alone.
The cleanliness of the hotel rooms though..was very poor.
Bedrooms - Beds were clean & of a high standard, wardrobe, dresser clean & looked new, but…let down by the Unclean dirty floors, thick ground in dirt. Windows had Cobwebs, broken curtain rod
Bathrooms - Unclean, showers cubicle unclean ground in dirty & broken, shower drainage blocked, flooded the bathroom, floors ground in dirt, sink & taps dirty. As 1 of my friends said, Spider-Man had previously stayed because there was Hand & foot marks all over the Walls. We booked 4 rooms, we had 3 ground floor rooms & 1 on the second floor for a 2 night stay.
We looked beyond this & saw only the Potential with great staff.
We didn’t complain to staff because we only had 2 nights & didn’t want to waste our time negatively. So the staff were not able to rectify the situation
We enjoyed our stay despite this.
Hoping our criticism is taken positively because the issues I’ve mentioned can be easily rectified.. and we wish the staff nothing but the best