Experience the beauty of Hotel Palapa Palace, where modern comforts meet tropical charm. Unwind by the outdoor pool with sun loungers and umbrellas, or stroll through the garden. With a 24-hour business center and free in-room WiFi, you'll stay connected while enjoying your stay.
Plaza Crystal Shopping Mall - 4 min drive - 3.2 km
Plaza las Americas Shopping Mall - 4 min drive - 4.4 km
Marimba Park - 6 min drive - 5.8 km
Tuxtla Guitierrez Central Square - 7 min drive - 6.6 km
Getting around
Angel Albino Corzo Intl Airport (TGZ) - 60 min drive
Area shuttle (surcharge)
Restaurants
Pozoleria las Jicaritas - 1 min walk
La Isla Tacos de Picaña & Sirloin - 4 min walk
Café San Carlos - 4 min walk
Domino's Pizza - 7 min walk
Oriental Wok, Plaza Ambar - 7 min walk
About this property
Hotel Palapa Palace
Hotel Palapa Palace puts you within a 10-minute drive of Marimba Park. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. Other features include a terrace and a garden.
Languages
English, Spanish
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 7:00 AM–noon on weekdays and 8:00 AM–noon on weekends
Restaurant
Room service (limited hours)
Water dispenser
Traveling with children
Children stay free (see details)
Working away
24-hour business center
Meeting rooms
Computer station
Services
24-hour front desk
Tour/ticket assistance
Free newspapers in lobby
Luggage storage
Pool loungers
Pool umbrellas
Romance packages
Facilities
Safe-deposit box at front desk
Garden
Terrace
An outdoor pool
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Handrails in stairways
Lever door handles
Well-lit path to entrance
Room amenities
Be entertained
Plasma television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Sleep well
Blackout drapes/curtains
Premium bedding
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 130 to 250 for adults, and MXN 130 to 250 for children
Area shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pet deposit: MXN 500 per stay
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 9:00 PM
Policies
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Hotel Palapa Palace
Hotel Palapa Palace Tuxtla Gutierrez
Palapa Palace
Palapa Palace Tuxtla Gutierrez
Palapa Palace Tuxtla Gutierrez, Mexico - Chiapas
Hotel Palapa Palace Hotel
Hotel Palapa Palace Tuxtla Gutierrez
Hotel Palapa Palace Hotel Tuxtla Gutierrez
Frequently asked questions
Does Hotel Palapa Palace offer free cancellation for a full refund?
Yes, Hotel Palapa Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Palapa Palace?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9:00 PM.
Are pets allowed at Hotel Palapa Palace?
Yes, dogs stay free, with a limit of 1 total and maximum weight of 18 lbs per pet. A deposit of MXN 500 per stay is required. Service animals are exempt from fees.
Is parking offered on site at Hotel Palapa Palace?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Palapa Palace?
Check-in start time: 1:00 PM; Check-in end time: 6:00 PM. Check-out time is 1 PM. Late check-out is available for a charge (subject to availability).
What is there to do at Hotel Palapa Palace and nearby?
Hotel Palapa Palace has an outdoor pool and a garden.
Are there restaurants at or near Hotel Palapa Palace?
Yes, there's an onsite restaurant.
What's the area around Hotel Palapa Palace like?
Hotel Palapa Palace is located a short 3-minute walk from Plaza Ambar.
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Hotel Palapa Palace Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
8.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 7, 2024
I have no negative reviews. Check in was easy and fast as well as checking out.
julio
julio, 1-night trip
4/10 Fair
Mar 6, 2024
The beds are terrible. The safebox is not working after they changed the batteries the box was not opening with my passports and cash in it. The restaurant was refushing orders 45 minutes before the official closing time. I am a reguliere guest in this Hotel but are choked to see how fast it is going down
Franciscus
Franciscus, 3-night trip
10/10 Exceptional
Mar 3, 2025
Todo muy bien
Verified traveler
1-night trip
10/10 Exceptional
Jan 16, 2025
Buena ubicación, recepción fue muy amable ya que tuve un problema con el banco emisor de mi tarjeta pero se solucionó gracias por la amabilidad y espera
Uziel Levi
Uziel Levi, 1-night trip
10/10 Exceptional
Jan 4, 2025
Alexis
Alexis, 1-night trip
10/10 Exceptional
Jan 1, 2025
El lugar es genial, el ambiente rico muy fresco y limpio la pasamos increíblemente súper.
Ruben
Ruben, 2-night trip
10/10 Exceptional
Dec 29, 2024
ANie
ANie, 3-night trip
2/10 Poor
Dec 28, 2024
Andrés
Andrés, 1-night trip
10/10 Exceptional
Dec 26, 2024
Mario
Mario, 1-night trip
8/10 Very good
Dec 7, 2024
La habitación que nos toco estaba limpia, pero en general se ve percudida, había ruido de un motor girando toda la noche y no era del clima, se escucha el ruido de la calle y de los huespedes que circulan en el hotel, en la mesa donde se supone te sientas a trabajar no cuenta con contactos eléctricos, en general la atención con el personal fue buena, solo me hospede una noche
Jaime
Jaime, 1-night trip
10/10 Exceptional
Dec 1, 2024
Harumy
Harumy, 1-night trip
10/10 Exceptional
Nov 18, 2024
Mario
Mario, 1-night trip
6/10 Good
Nov 17, 2024
La atención del personal es mala. El baño es muy pequeño
Paola Beatriz
Paola Beatriz, 2-night trip
10/10 Exceptional
Nov 8, 2024
Jose
Jose, 1-night trip
10/10 Exceptional
Nov 6, 2024
Muy buena atención de los señores vigilantes muy amables
Denise
Denise, 1-night trip
4/10 Fair
Nov 3, 2024
German
German, 2-night trip
10/10 Exceptional
Oct 13, 2024
Me gustó la tranquilidad y atención del personal.
Marco Antonio
Marco Antonio, 2-night trip
10/10 Exceptional
Oct 10, 2024
La ubicación y limpieza son excelentes.
Alessandro
Alessandro, 2-night trip
10/10 Exceptional
Oct 2, 2024
Buena relación calidad precio
Alessandro
Alessandro, 2-night trip
10/10 Exceptional
Sep 26, 2024
Excelente ubicación y con centros comerciales cerca.
Alessandro
Alessandro, 2-night trip
6/10 Good
Sep 20, 2024
Lo que no me gusto es la conexion de internet, que tienen que dar un codigo y todos los dias hay que irlo a pedir a recepcion.