We booked through wotif, arrived at the property only to be told by very uninterested & unkempt manager that there was no room there for us- he was fully booked and would not listen when we said we had booked ahead and paid. “I hate these booking agencies” he told us. We had to, in the gloomy light, drive on frantically searching online as we drove. Eventually, 30 min later, we found somewhere: in the dark, very tired, very frustrated and humiliated by the experience