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Acacia Premier Hotel

4.5 star property
Luxury hotel in Kisumu with 2 restaurants and spa

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Photo gallery for Acacia Premier Hotel

Exterior
Hiking
Egyptian cotton sheets, premium bedding, in-room safe
Outdoor pool, open 8 AM to 6 PM, pool umbrellas, sun loungers
Lake view
By the lake, Acacia Premier Hotel offers a serene retreat with a breakfast buffet, poolside bar, and terrace. Treat yourself to spa treatments or enjoy barbecue at one of the two on-site restaurants. With free in-room WiFi and helpful staff who have left a lasting impression on previous guests.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Spa
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Health club
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Babysitting
  • Conference center

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
The current price is $144
$179 total
includes taxes & fees
Feb 27 - Feb 28

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Double Room

Egyptian cotton sheets, premium bedding, in-room safe

Superior Double Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Premium bedding
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Lake View

Suite, Lake View | Egyptian cotton sheets, premium bedding, in-room safe

Suite, Lake View

Highlights

Furnished balcony
Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
  • 77 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Egyptian cotton sheets, premium bedding, in-room safe

Standard Double Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Egyptian cotton sheets, premium bedding, in-room safe

Superior Room, 2 Twin Beds

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 Double Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe

Superior Double Room, 1 King Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Premium bedding
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Egyptian cotton sheets, premium bedding, in-room safe

Presidential Suite

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
  • 241 sq m
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

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9.0 out of 10, Wonderful, (40)
The price is $143
$168 total
includes taxes & fees
Mar 15 - Mar 16
Sarova Imperial Hotel
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About the neighborhood

Map
Achieng' Oneko Rd, Kisumu

What's nearby

  • The West End Shopping Mall - 1 min walk
  • Kisumu Clock Tower - 17 min walk
  • Dunga Bay - 18 min walk
  • Hippo Point - 3 min drive
  • Kisimu museum - 3 min drive

Getting around

  • Kisumu (KIS) - 8 min drive
  • Kakamega (GGM) - 83 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Pool Bar @ Acacia Premier - ‬1 min walk
  • ‪Java House - ‬2 min walk
  • ‪Laughing Buddha - ‬13 min walk
  • ‪Mahfudh Ashur Restaurant - ‬18 min walk
  • ‪Java United Mall - ‬3 min drive

About this property

Acacia Premier Hotel

Acacia Premier Hotel is just 3.7 mi (5.9 km) from the airport and offers a shuttle (available 24 hours). Guests can visit the spa to be pampered with massages, facials, or body treatments, and Aqua Pool, one of 2 restaurants, serves barbecue and is open for lunch and dinner. An outdoor pool, a poolside bar, and a health club are other highlights at this luxurious hotel. Fellow travelers say good things about the helpful staff and overall property condition.

Languages

English, French

At a glance

DONE

Hotel size

    • 93 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: noon; Check-in end time: 8 PM
    • Contactless check-in available
    • Express check-in available
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • 24-hour room service

Traveling with children

  • Children's pool
  • Babysitting (surcharge)

Working away

  • Business center
  • Meeting room
  • Conference center (1862 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Mosquito nets
  • Health club
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Acacia Premier has 3 treatment rooms. Services include facials and body treatments. The spa is open daily.

Dining

Aqua Pool - This restaurant specializes in barbecue and serves lunch, dinner, and light fare.
Café Acacia - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 20.00 per vehicle (one way)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 40.0 per day
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 6 PM

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

Acacia Premier Hotel Kisumu
Acacia Premier Kisumu
Acacia Premier
Acacia Premier Hotel Hotel
Acacia Premier Hotel Kisumu
Acacia Premier Hotel Hotel Kisumu

Frequently asked questions

Does Acacia Premier Hotel offer free cancellation for a full refund?

Yes, Acacia Premier Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Acacia Premier Hotel?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8 AM to 6 PM.

Are pets allowed at Acacia Premier Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Acacia Premier Hotel?

Yes, there's free self parking.

Is airport shuttle service offered by Acacia Premier Hotel?

Yes, an airport shuttle is available. The charge is USD 20.00 per vehicle one way.

What are the check-in and check-out times at Acacia Premier Hotel?

Check-in start time: noon; Check-in end time: 8 PM. Check-out time is 10 AM. Express check-in and contactless check-in and check-out are available.

What is there to do at Acacia Premier Hotel and nearby?

Acacia Premier Hotel has a spa and an outdoor pool, as well as a health club.

Are there restaurants at or near Acacia Premier Hotel?

Yes, there are 2 onsite restaurants, featuring barbecue.

What's the area around Acacia Premier Hotel like?

Acacia Premier Hotel is a short 18-minute walk from Dunga Bay and 17 minutes' walk from Kisumu Clock Tower.

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Acacia Premier Hotel Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Great stay
Patricia, 1-night trip

10/10 Exceptional

Great Hotel !
It was such an amazing experience as a matter of fact i plan to stay here each time I come to Kenya
Brian, 2-night trip

10/10 Exceptional

Very nice lake view!
Hiroshi, 1-night trip

10/10 Exceptional

Nice and comfortable stay, great breakfast and amazing staff.

10/10 Exceptional

Beautiful hotel
Mark, 1-night trip

10/10 Exceptional

Good and clean hotel with friendly staff.
Sudhir Amratlal, 2-night trip

10/10 Exceptional

Hospitality is top notch
Rita, 2-night trip

10/10 Exceptional

The sliding door to the room leads to a shared balcony with other rooms. Well the door was not secure, the locking mechanism was cheap and bent and could easily be opened by pushing it which puts valuables at risk for being stolen. That is my only complaint
marcus, 10-night trip

8/10 Very good

This is the best place to stay in Kisumu. Love that it’s attached to the mall as well. Convenient and safe.
Jeremy, 2-night trip

10/10 Exceptional

Great hotel. Lovely food, awesome pool bar spa and facilities. Great view of lake victoria from the pool bar.
Jennene, 2-night trip

10/10 Exceptional

We stayed at the Presidential suite which is huge. We loved the walkable location. Kisumu is a very clean city. The cleanest I have been to in Kenya and a role model for what Nairobi could be. The hotel is well located.. with great views of the Lake and close to the airport.
Dorika, 2-night trip

10/10 Exceptional

Spacious and comfy rooms, great service and delicious cuisine. Had a great time!

10/10 Exceptional

Very welcoming staff.
Andre, 5-night trip

6/10 Good

The Acacia Hotel is overpriced and needs renovations. There was an issue with water in my bathroom and the internet was not stable. This made it difficult to work. Was also promised a view. The view of the lake was obstructed which needs to be better described. Management and staff were lovely, it is the ownership that needs to assess what they are offering and adjust the pricing.
Danielle, 1-night trip

8/10 Very good

Stayed my times before Covid and enjoyed this hotel … and my recent visit was equally satisfying
Ken, 1-night trip

10/10 Exceptional

Always great service with friendly staff and excellent facilities. We stay at the Acacia every year while visiting family in Kisumu and are never disappointed. Highly recommended.
Eric, 2-night trip

8/10 Very good

Great only the bathroom no working exhauster it seems. Restaurant service was fantastic and the pool/outside dining area really beautiful.
Robert, 1-night trip

10/10 Exceptional

Best hotel in Kisumu
We spent two nights at Acacia Premier, including New Year’s eve, which was awesome with a buffet, live music by a great band and lots of fun. We also got to stay by the pool during our stay. Although there were only 4 sunbeds by the pool, we managed to get two. The food at the pool area was good. We also had breakfast included, which was good too. The room had a view over Lake Victoria. It was very spacious and the bed was comfortable. The tiles in the bathroom were very badly done and we had expected a better standard for a hotel like this. However it was clean with good water pressure in the shower so it worked well in spite of the bad looking tile work. We had massage at the spa and it was incredible! The massage therapists are very professional and good at their work! Our only complaint for our stay is that the driver we had booked from the hotel to pick us up at the airport wasn’t there and we had to wait for quite a while and call the hotel several times before it finally arrived. This was really annoying since we had travelled for 24 hours and were really tired. However it all worked out in the end.
Hilde Lundgaard, 2-night trip

10/10 Exceptional

My wife and I have stayed at this hotel multiple times as we return to Kisumu to visit family and friends. We are never disappointed. It is a wonderful hotel with excellent staff. The poolside restaurant is particularly good. Highly recommend.
Eric, 2-night trip

8/10 Very good

Convenient Location, Hotel is ok a bit outdated.
Christoph, 2-night trip

8/10 Very good

Modern hotel overlooking the lake
Wholesome breakfast, comfortable room, soundproof!
3-night trip

10/10 Exceptional

I thought the Acacia Premier Hotel was fabulous. The hotel location was next to a food mart which was perfect as I needed particular items. The food choices for breakfast was plentiful. I was able to eat dinner after a late evening check in and the food was excellent! I will return to this hotel my next time in Kisumu.
Dina, 1-night trip

10/10 Exceptional

Super service from the staff always prepared to assist with any issue
Tina, 2-night trip

10/10 Exceptional

Very file. Clean, Safe Hotel in KISUMU I was stayed there 3 days, Swiming pool was also great
Michael, 2-night trip

10/10 Exceptional

Very good stay. Hotel staff as always are excellent and welcoming. I wish there were more guests staying. However, that is the way things are in Kenya
Joseph, 2-night trip