Where courtesy reigns supreme. My partner and I wanted to express a heartfelt thank you to all the staff for their kindness and for always satisfying our requests with a smile: from the breakfast personnel to the reception staff, including the lady who served us some beers in the afternoon at the bar. We do recommend this hotel for its cleanliness, staff, and proximity to the center of Montecatini Terme. The only drawback, if we can call it that way, is the air conditioning, as it cools very little.