Near Hoan Kiem Lake, Hanoi Paon Hotel & Spa offers a rejuvenating experience. Revitalize at the rooftop terrace or indulge in spa treatments like hot stone massages and facials at Jasmin Spa. With an art gallery, shopping mall on site, high-speed WiFi and a 24-hour business center - this upscale hotel has everything for a convenient stay.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Airport transfer
Parking available
Bar
Gym
Spa
Main amenities (12)
Daily housekeeping
Restaurant and pool bar
Full-service spa
Outdoor pool
Rooftop terrace
Breakfast available
Fitness center
Valet parking
Swim-up bar
Room service
24-hour business center
Airport shuttle
Feel at home (6)
Children stay free
Private bathroom
Television
Terrace
Daily housekeeping
Blackout drapes/curtains
The current price is $82
$82
$93 total
includes taxes & fees
Apr 9 - Apr 10
Room options
Available filters for rooms
Showing 8 of 8 rooms
View all photos for Deluxe Double or Twin Room
Deluxe Double or Twin Room
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2022
Blackout drapes/curtains
Hair dryer
Bidet
20 sq m
Sleeps 3
1 Queen Bed OR 2 Twin Beds
View all photos for Executive Double or Twin Room, Balcony
Executive Double or Twin Room, Balcony
Highlights
Balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2022
Blackout drapes/curtains
Bathrobes
Bidet
City view
22 sq m
Sleeps 2
1 King Bed OR 1 Large Twin Bed
View all photos for Junior Suite, 1 Bedroom, City View (with Bathtub)
Thang Long Water Puppet Theatre - 3 min walk - 0.3 km
Hoan Kiem Lake - 3 min walk - 0.3 km
Hanoi Old Town Night Market - 6 min walk - 0.6 km
St. Joseph's Cathedral of Hanoi - 11 min walk - 1.0 km
Hanoi Opera House - 13 min walk - 1.1 km
Getting around
Noi Bai Intl. Airport (HAN) - 38 min drive
Hanoi Long Bien Station - 5 min drive
Hanoi Gia Lam Station - 14 min drive
Hanoi Railway Station - 23 min walk
Airport shuttle (surcharge)
Restaurants
Banh Mi Long Hoi - 1 min walk
Pizza Belga - Hang Be street - 2 min walk
Chân Gà Rang Muối - 1 min walk
Nem Tai Bà Hồng - 1 min walk
Mì, Phở Xào, Cơm Rang - Lò Sũ - 1 min walk
About this property
Hanoi Paon Hotel & Spa
Hanoi Paon Hotel & Spa features a rooftop terrace and puts you just steps from Thang Long Water Puppet Theatre. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. An outdoor pool, a poolside bar, and a fitness center are other highlights. Fellow travelers say great things about the helpful staff.
Languages
Chinese (Mandarin), English, French, Japanese, Vietnamese
At a glance
Hotel size
51 rooms
Arranged over 11 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi (speed: 50+ Mbps) and wired internet access in rooms
Parking
Onsite valet parking (VND 300000 per night)
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Designated smoking areas (fines apply)
No alcohol allowed onsite
No stag/bachelor or hen/bachelorette parties
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 6:30 AM–9:30 AM
Restaurant
Poolside bar
Swim-up bar
Room service (limited hours)
Traveling with children
Children stay free (see details)
Fence around the pool
What to do
Scooter/moped rentals
Shopping
Access to nearby outdoor pool
Working away
24-hour business center
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Free newspapers in lobby
Luggage storage
Porter/bellhop
Bicycle rentals
Pool loungers
Facilities
1 building/tower
Built in 2018
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Television in common areas
Fitness center
An outdoor pool
Art gallery on site
Shopping mall on site
Full-service spa
Traditional architecture
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Visual fire alarm
Doorbell and phone notification
Phone accessibility kit
Room amenities
Be entertained
39-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Electric kettle
Bathrobes and slippers
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free WiFi (speed of 50+ Mbps) and free wired internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Jasmin Spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is open daily.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately VND 230000 for adults and VND 115000 for children
Airport shuttle service is offered for an extra charge of VND 380000 per vehicle (one-way, maximum occupancy 3)
Children & extra beds
Rollaway beds are available for VND 470000 per day
Parking
Valet parking costs VND 300000 per night
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 9 PM
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, JCB International, Union Pay
Also known as
Sunline Paon Hotel Hanoi
Sunline Paon Hanoi
Sunline Paon
Sunline Paon Hotel
Hanoi Paon Hotel Spa
Hanoi Paon Hotel & Spa Hotel
Hanoi Paon Hotel & Spa Hanoi
Hanoi Paon Hotel & Spa Hotel Hanoi
Frequently asked questions
Does Hanoi Paon Hotel & Spa offer free cancellation for a full refund?
Yes, Hanoi Paon Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hanoi Paon Hotel & Spa?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9 PM.
Are pets allowed at Hanoi Paon Hotel & Spa?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hanoi Paon Hotel & Spa?
Yes. Valet parking costs VND 300000 per night.
Is airport shuttle service offered by Hanoi Paon Hotel & Spa?
Yes, an airport shuttle is available. The charge is VND 380000 per vehicle one-way.
What are the check-in and check-out times at Hanoi Paon Hotel & Spa?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hanoi Paon Hotel & Spa and nearby?
Hanoi Paon Hotel & Spa has a spa and an outdoor pool, as well as a fitness center and access to a nearby outdoor pool.
Are there restaurants at or near Hanoi Paon Hotel & Spa?
Yes, there's an onsite restaurant.
What's the area around Hanoi Paon Hotel & Spa like?
Hanoi Paon Hotel & Spa is in Old Quarter, a short 3-minute walk from Hoan Kiem Lake and 3 minutes' walk from Thang Long Water Puppet Theatre.
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Hanoi Paon Hotel & Spa Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Feb 18, 2025
Great hotel
Lovely hotel and great location
Verified traveler
1-night trip
10/10 Exceptional
Jan 23, 2025
Great stay at the Hanoi Paon
Staff very friendly and helpful, hotel services immaculate, will stay again
Stanley
Stanley, 4-night trip
8/10 Very good
Mar 27, 2025
Staff are friendly and helpful. Bell boy is extremely hard working and helpful too. No adverse comments
Siu Ping Phyl
Siu Ping Phyl, 3-night trip
10/10 Exceptional
Dec 24, 2024
Staff amazing location perfect to walk to any place you wanted or transport in abundance outside the door.
Leanne
Leanne, 8-night trip
10/10 Exceptional
Nov 6, 2024
City break in hanoi.. nice hotel in old quater..
Staff fruendly and very nice room
R
R, 3-night trip
10/10 Exceptional
Oct 27, 2024
Very nice hotel
Very nice hotel, great location close to the cities main attractions. Friendly and helpful staff. Very nice view from the rooftop pool/terrace.
Merete
Merete, 2-night trip
10/10 Exceptional
Dec 14, 2024
Definitely recommend - Good location
It was a great location. In the old distract, close to the lake and French quarter. My room was on the 5th floor and I didn't hear any traffic at night.
Lovely breakfast.
Reception (Leo) and bell boy (Kelvin and another guy) all so friendly and welcoming.
Would definitely recommend.
Lorraine
Lorraine, 2-night trip
10/10 Exceptional
Jan 2, 2025
Mr Kelvin was a stand out star for his customer servive. So polite!
Mark
Mark, 3-night trip
10/10 Exceptional
Nov 23, 2024
Lovely friendly hotel in the Old Quarter, my room was super clean and comfortable and the breakfast was fantastic with views across the city from the restaurant on the roof.
Had a great Vietnamese massage in the hotel spa which I would totally recommend.
All of the staff went out of their way to make the stay as good as possible.
Special thanks to Kelvin the bell hop for always being welcoming and helpful.
Top hotel.
Steven
Steven, 3-night trip
8/10 Very good
May 12, 2024
Hanoi retreat
Great stay and perfect location. Staff is super friendly as well.
Could try to fix the wobbly ladder in the pool.
Patrik
Patrik, 3-night trip
10/10 Exceptional
Jun 18, 2024
Great hotel. Very well located. Staff super friendly.
We are staying at this hotel three times over a two week period. They stored our luggage for our trips out to Sapa and Halong Bay.
Rooms are lovely
Stephanie
Stephanie, 3-night trip
10/10 Exceptional
Apr 4, 2024
Excellent. Very kind. Good value. Pool is a life saver when it is hot. Breakfast was great and worth the extra money for the convenience of having it as an option.
James
James, 3-night trip
4/10 Fair
Mar 18, 2024
The pictures on the website make this property look nice but you can tell immediately upon arrival that the property is not very clean. Check-in was great and the staff was helpful but our room smelled bad as if people had smoked in the room previously and also the walls were dirty, water-damaged, and had mold on it. The floors were worn and also not very clean. We left the hotel shortly after check-in and went to a different hotel in the Old Quarter for less money but much nicer.
Willie
Willie, 1-night trip
8/10 Very good
Mar 26, 2025
Uwe
Uwe, 3-night trip
8/10 Very good
Mar 6, 2025
Vasilios
Vasilios, 3-night trip
10/10 Exceptional
Feb 23, 2025
Phillip Christian Kjær
Phillip Christian Kjær, 3-night trip
10/10 Exceptional
Jan 6, 2025
takahiro
takahiro, 5-night trip
10/10 Exceptional
Nov 17, 2024
Bonne adresse
Accueil excellent, hôtel très bien situé pour visites, chambre très calme et bien entretenu.
Le petit dejeuner est copieux et de bonne qualité avec une vue splendide car au sommet de l immeuble.
Je recommande
danièle
danièle, 1-night trip
10/10 Exceptional
Nov 11, 2024
Increíble hotel! El servicio maravilloso, las habitaciones con muy buen espacio y excelente ubicación.
La terraza es maravillosa y los desayunos ricos.
Humberto
Humberto, 3-night trip
10/10 Exceptional
Sep 12, 2024
Fantastisch hotel met aardig en behulpzaam personeel.
Lars
Lars, 2-night trip
4/10 Fair
Aug 13, 2024
Kirjautuessa sisään pyysimme apua skootterin vuokrauksessa ja hotelli pyysi kaksinkertaista vuokraa mitä markkinoilta saa. Edellisessä hotellissa asiaa katsottiin palveluna asiakkaalle. Kerroin mutta hinta ai muuttunut. Otin muualta.
Thanh Anthony
Thanh Anthony, 3-night trip
10/10 Exceptional
Aug 9, 2024
Hôtel propre et chambre très confortable. Piscine et salle de restauration agréable. Très bon petit déjeuner. A conseiller.
frederic
frederic, 2-night trip
10/10 Exceptional
Jul 24, 2024
.
Peter
Peter, 1-night trip
8/10 Very good
Jul 15, 2024
Tove
Tove, 1-night trip
8/10 Very good
Jul 1, 2024
Tout était parfait, le personnel très bienveillant, le service, le petit déjeuner. Grosse déception lorsque nous avons fait le Check ou, ils ont insisté lourdement pour nous faire payer 2 bouteilles d eau du mini bar que nous n avions bien sûr pas utiliser. J ai dû m enerver au bout d un moment pour qu ils lâchent l affaire. Dommage