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Grand Ion Delemen Hotel

5.0 star property
Mountain hotel with indoor pool, near First World Plaza

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Photo gallery for Grand Ion Delemen Hotel

Indoor pool
In-room safe, desk, blackout drapes, iron/ironing board
Suite, 1 Bedroom | Living room | 42-inch LCD TV with satellite channels, TV
Lobby
Aerial view
When you stay at Grand Ion Delemen Hotel, you'll be within a 15-minute drive of Genting SkyWorlds Theme Park and First World Plaza. After having fun at the indoor pool, you can grab a bite to eat at the coffee shop/cafe. Other highlights at this luxurious hotel include a fitness center, a children's pool, and a garden. Fellow travelers say good things about the overall property condition.

Reviews

7.2 out of 10
Good

Popular amenities

  • Connecting rooms available
  • Gym
  • Pool
  • Laundry facilities
  • 24/7 front desk
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Children's pool
  • Room service
  • Coffee shop/cafe
  • Business center
  • 10 meeting rooms
  • 24-hour front desk
  • Air conditioning

For families (6)

  • Children stay free
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Television
  • Garden
The current price is $56
$63 total
includes taxes & fees
Apr 20 - Apr 21

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Bathrobes
Bidet
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area | 42-inch LCD TV with satellite channels, TV

Apartment, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
2 bedrooms
Rainfall showerhead
Private bathroom
Bathrobes
  • 62 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Premier Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Premier Twin Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
Rainfall showerhead
  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Penthouse

Penthouse | Living area | 42-inch LCD TV with satellite channels, TV

Penthouse

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
3 bedrooms
Rainfall showerhead
2 bathrooms
Bathrobes
  • Sleeps 6
  • 1 Queen Bed, 1 Twin Bed and 1 King Bed

View all photos for Premier Double Room

Premier Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Premier Double Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Bathrobes
Bidet
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 65 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite

Family Suite | In-room safe, desk, blackout drapes, iron/ironing board

Family Suite

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
Private bathroom
Bathrobes
  • 65 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bunk Bed

View all photos for Suite

In-room safe, desk, blackout drapes, iron/ironing board

Suite

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
Hair dryer
Private bathroom
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area | 42-inch LCD TV with satellite channels, TV

Suite, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
2 bedrooms
  • 94 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Suite

In-room safe, desk, blackout drapes, iron/ironing board

Suite

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
Hair dryer
Private bathroom
  • 65 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 3 Bedrooms

Suite, 3 Bedrooms | Living room | 42-inch LCD TV with satellite channels, TV

Suite, 3 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
3 bedrooms
  • 126 sq m
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Bed

View all photos for Deluxe Double Room

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Double Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Bathrobes
Bidet
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Jalan Ion Delemen 1, Genting Highlands, 69000

What's nearby

  • Genting SkyWorlds Theme Park - 9 min drive - 4.7 km
  • Arena of Stars - 9 min drive - 5.0 km
  • SkyAvenue - 10 min drive - 5.2 km
  • First World Plaza - 11 min drive - 5.7 km
  • Genting Highlands Premium Outlets - 18 min drive - 10.2 km

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 75 min drive
  • Kuala Lumpur International Airport (KUL) - 114 min drive
  • Batang Kali Station - 45 min drive
  • Rasa Station - 49 min drive
  • Kuala Lumpur Gombak Station - 52 min drive

Restaurants

  • ‪Starbucks - ‬11 min drive
  • ‪1 Meter Teh - ‬10 min drive
  • ‪Xing Fu Tang 幸福堂 - ‬11 min drive
  • ‪Starbucks - ‬10 min drive
  • ‪Pauline’s - ‬11 min drive

About this property

Grand Ion Delemen Hotel

When you stay at Grand Ion Delemen Hotel, you'll be within a 15-minute drive of Genting SkyWorlds Theme Park and First World Plaza. After having fun at the indoor pool, you can grab a bite to eat at the coffee shop/cafe. Other highlights at this luxurious hotel include a fitness center, a children's pool, and a garden. Fellow travelers say good things about the overall property condition.

Languages

Chinese (Mandarin), English, Malay
VISIBILITY

At a glance

Hotel size

    • 611 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • At check-in, guests must provide a record of full COVID-19 vaccination
    • COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
    • For any questions, please contact the property using the information on the booking confirmation

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • Restaurant
  • Coffee shop
  • Private dining
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Playground
  • Grocery/convenience store

What to do

  • Hiking/biking trails
  • Rock climbing
  • Ziplining

Working away

  • Business center
  • 10 meeting rooms
  • Conference space (4896 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • An indoor pool
  • Arcade/game room

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 42-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
STAR_OUTLINE

Special features

Dining

Kembali Kitchen - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.
Fairy Tales - This café serves dinner and light fare. Reservations are required. Open daily.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: MYR 200 per accommodation, per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

Optional extras

  • To-go breakfast is offered for an extra charge of approximately MYR 60 for adults and MYR 30 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Grand Ion Delemen Hotel Genting Highlands
Grand Ion Delemen Genting Highlands
Grand Ion Delemen
Ion lemen Genting Highlands
Grand Ion Delemen Hotel Hotel
Grand Ion Delemen Hotel Genting Highlands
Grand Ion Delemen Hotel Hotel Genting Highlands

Frequently asked questions

Does Grand Ion Delemen Hotel offer free cancellation for a full refund?

Yes, Grand Ion Delemen Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Ion Delemen Hotel?

Yes, there's an indoor pool and a children's pool.

Are pets allowed at Grand Ion Delemen Hotel?

Sorry, pets and service animals aren't allowed.

What are the check-in and check-out times at Grand Ion Delemen Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Grand Ion Delemen Hotel?

No, this hotel doesn't have a casino, but Genting Casino (10-min drive) and Genting SkyCasino (12-min drive) are both nearby.

What is there to do at Grand Ion Delemen Hotel and nearby?

Have fun with onsite activities like rock climbing, ziplining, and hiking. Additional recreation nearby includes casino gaming. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center and an arcade. Grand Ion Delemen Hotel also has a garden.

Are there restaurants at or near Grand Ion Delemen Hotel?

Yes, there's an onsite restaurant that offers local and international cuisine.

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Grand Ion Delemen Hotel Reviews

Reviews

7.2

Good

7.4/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Place is very clean and nice to stay
lily, 2-night trip

2/10 Poor

Terrible hotel
what a terrible hotel it was- so low on cleanliness and hygiene, staff was terrible and rooms were so dirty
Dheeraj, 2-night trip

4/10 Fair

Worst stay ever.
The hotel lobby was located far away from main entrance. When we entered the room, there's a stench and we found hair and mould in the room. Will not stay again. The only saving grace was that there's a nice burger thatbwas sold just outisde the hotel.
Ming En, 2-night trip

4/10 Fair

Had to pay MR$80/night for baby cot. Not complimentary. Paid cash for the cot & gov tax but unable to give receipt. Advised that receipt will be forwarded to email. In the room, quite a few amenities are out of order like the in room safe, the buttons for “do not disturb”, etc..
Geok, 3-night trip

6/10 Good

Average experience staying at the property. Staff has no clue, everyone running like headless chicken. I can see more staff managing Vallet Parking as compared customers at reception. Reception staff is not well trained. They have no SOP (standard operating procedure) to brief customers. Lifts are limited and half of them no working. Kids club not working. Gym in Tower 4 not working... as compared to the number of rooms i can feel their breakfast support staff is limited.. half of the things are either over and yet to be refilled or are cold.... Overall Average experience!!!
Vaibhav, 2-night trip

2/10 Poor

Check in late, no room, let the old people to wait for an hour, tired whole day and still ask to wait. 6 of us and the amenities only have 2 towels and 1 slippers, no shampoo and no drinking water. No phone to call reception, internet not usable, need to go down and cross the street just to talk to reception. Will not be coming back or recommend this place.
Luis, 2-night trip

6/10 Good

Not the greatest, not the worst. A bit pricey for what it is. Room booked for 4 people, could not get more than 3 towels, due to “hotel policy”.
Travis, 3-night trip

8/10 Very good

Been staying here every times i come Genting. Is a comfortable hotel room stay n hope as time passes, there will have more 24hr food or late night bar around will be good
Steve, 3-night trip

4/10 Fair

Initially we booked Grand Ion Delemen, and the hotel upgrade us to Grand Ion Majestic without early notification, after we reached Grand Ion Delemen with our luggage staff told us the system isnt have our booking record, and "maybe" been upgraded to GIM, and ask us go to GIM to check in, so we have to move our luggage and go to GIM to try our luck. the construction is not completed at GIM, we can hear the construction sounds the whole day, drilling sounds is pertaining even until late night. The sound prove system is poor, we can hear clearly the noise from the next door and from the corridor, especially when kids screaming and running around. when we check out at front counter, we are on the queue, but some are actually cutting the queue, however, the front counter staff didn't advice them to queue up, instead they entertain those who cut the queue, and let those in queue wait longer.
Fionne, 2-night trip

4/10 Fair

Window lock spoil, main door lock also spoiled. Check in was terrible , drop of and for parking and check in counter at different block.
CHIA, 2-night trip

10/10 Exceptional

The pool kitchen food are excellent, my room is spacious and luxury. Sure I will be back
monique, 1-night trip

2/10 Poor

Old tired and lots of mold!
Was unable to stay room was old, clearly not been used or cleaned for a while and worst of all curtains were full of mold. On discovering this we refused to stay in the room and on returning to reception were half heartedly spoken to about moving room before we had to make a decision to resolve the issue which was to go stay in another hotel. Which was excellent (Swiss gardens)
2-night trip

10/10 Exceptional

Nicely located at the top of Genting Highlands. There are some convenient shops at the ground floor if you crave late-night snacks. We stayed on tower 3. Microwave stopped working and in no time, they replaced it as soon as we reported. There are some construction happening closeby, which can be noisy at times, we were so tired that it didn't even bother us at all.
Mohammed Rizwanul, 3-night trip

2/10 Poor

Zero customer service and the property is dirty. Parking is day light robbery
Suresh, 2-night trip

8/10 Very good

Overall, it was good.
Naomi, 1-night trip

2/10 Poor

Property is run down. Window was missing a bolt so a child could fall out. Bathroom garbage can was rusty. Cobwebs and dirty. Front desk unhelpful and sent me to the wrong bus station to buy a ticket which wasted a half day. Smells awful. Avoid this expensive dump.
Sarah, 1-night trip

2/10 Poor

The room very sm
Aik Hong, 2-night trip

6/10 Good

Ok but not good location

4/10 Fair

Unpleasant stay
Chong, 1-night trip

10/10 Exceptional

I'm a returning custer because I like the atmosphere of the environment away from the crowded First World.
Steve, 2-night trip

4/10 Fair

The room stinks every time I stay here
Michael Alfred, 1-night trip

8/10 Very good

The room was generously sized and offered ample space. While the balcony provided a pleasant view, unobstructed vistas of the surrounding scenery would enhance the experience. The hotel provided mineral water and hot beverages, and we enjoyed reliable Wi-Fi connectivity. The toilet facilities met our expectations. However, we noted that the carpet in the sofa area was soiled, making it unsuitable for seating. Additionally, the corridors leading to the rooms were not adequately maintained.
Mannan, 2-night trip

8/10 Very good

Transport rather inconvenient. Room layout is average. Property looks old and room sofa is tear. But the weather and environment are very good.
LEE YOW, 2-night trip

6/10 Good

we are staying The Yanné, Onsen Hotel 9th floor, building corridor very dusty and room full with dust smell, it make us and kid uncomfortable
TECK MIN, 2-night trip

2/10 Poor

There was a construction near to the property and this was not informed in their website and nor the staff feel sorry about it
Meyy, 2-night trip