Lift up to the room didn’t always work first time. Room ok. Had tea making, hairdryer, fridge, tv. Iron & ironing board. Beds & Pillows comfy. However, it was very noisy, could do with extra glazing.
Storage in the room was limited for two people. 6 hangers, 2 drawers, and shelves above the hangers that couldn’t be reached. Had to leave things in the case.
The bathroom sink was way too high. I’m 5’10” and I could just manage, my friend couldn’t. The towels are ultra thin and worn out.
No facilities in Urban rooms, they are all in the sister hotel, including breakfast. The pool is on the promenade opposite the sister hotel, but didn’t use.
Couldn’t find a lounge / bar as part of the sister hotel, just a reception desk.