The location was great! Central to all the main tourist attractions - just steps from Anne Frank Huis and canal cruises! The facility itself was wonderful. Very clean, spacious (especially for a European hotel room) and comfortable. There is an elevator, which isn’t common in most places. Also, the “deluxe rooms” are in an enclosed area, not open to the street. It wasn’t clear from the pictures online and I was nervous to be exposed to the street as two women traveling alone, but everything was enclosed and very safe. The only way in and out is through the front doors, which lock around 8pm. The area around the hotel is very clean and safe, it’s in a great area of town! Close enough to walk to everything, but far enough away to not be disturbed by the nightlife. The hotel itself is very quiet with no street noise. It’s located down an open alleyway just off of the outer canal. There is a cute bar downstairs that was open later and provided a great nightcap, including an authentic Dutch liquor cocktail. The staff was helpful, although there was a mix up with check-in and I was told I had multiple outstanding charges when I didn’t, but I’m not sure how much was a misunderstanding through communication or through booking through a third party. All in all, they were easy to work with and figure it out. 10/10 would recommend this place and hope to stay here again!