The good: The hotel is clean and the staff is helpful. Breakfast area and the breakfast itself are also quite nice. The hotel and the rooms are new and well - designed.
The bad: Even though I booked the room with the option to 'pay at the property', hotel charger (not pre-authorized) my credit card. This led to additional costs on my side, as I was to be charged extra by my bank for both currency exchange, as well as for doing it on the weekend. To add insult to injury, hotel charged the money instead of pre-authorizing the card which in my opinion is incompetent for a hotel.
The ugly: there was a cacaroach at the reception once, but this can be expected in this climate given that often the doors to the parking area are left wide open (while the AC is running btw, not very eco-friendly). I tried uploading the photo, but the hotels.com app does not work properly on my phone for some reason.