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Hotel Andiroba Palace

3.5 star property
Tuxtla Gutierrez hotel with outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Andiroba Palace

Outdoor pool, sun loungers
Outdoor pool, sun loungers
Reception
Lobby sitting area
Comfort Triple Room | Premium bedding, minibar, in-room safe, desk

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Connecting rooms available
    Connecting rooms available
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Breakfast available
  • Children's pool
  • 24-hour business center
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Computer station
  • Front-desk safe
Feel at home
  • Children stay free
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
The price is $36
$43 total
includes taxes & fees
Nov 19 - Nov 20

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Comfort Double Room

Premium bedding, minibar, in-room safe, desk

Comfort Double Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Ceiling fan
Private bathroom
Free bottled water
  • Sleeps 2
  • 2 Double Beds

View all photos for Comfort Triple Room

Premium bedding, minibar, in-room safe, desk

Comfort Triple Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Ceiling fan
Private bathroom
Free bottled water
  • Sleeps 3
  • 2 Double Beds

View all photos for Comfort Quadruple Room

Comfort Quadruple Room | Premium bedding, minibar, in-room safe, desk

Comfort Quadruple Room

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Ceiling fan
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room

Executive Room | Premium bedding, minibar, in-room safe, desk

Executive Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Ceiling fan
Private bathroom
Free bottled water
  • Sleeps 2
  • 1 Queen Bed

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Pool
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Free WiFi
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8.4 out of 10, Very Good, (368)
The price is $36
$43 total
includes taxes & fees
Nov 19 - Nov 20
Hotel Palace Inn
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About the neighborhood

Map
Boulevard Angel Albino Corzo, Col. Las Palmas 1239, Tuxtla Gutierrez, CHIS, 29040

What's nearby

  • Plaza Poliforum Shopping Mall - 16 min walk
  • Chiapas Polyforum and Convention Center - 18 min walk
  • Ambar Fashion Mall - 3 min drive
  • Tuxtla Guitierrez Central Square - 4 min drive
  • Marimba Park - 5 min drive

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 31 min drive

Restaurants

  • ‪Los Bisquets Bisquets Obregón - ‬2 min walk
  • ‪Taco Ciro’s - ‬2 min walk
  • ‪Tacos y Gorditas las Carnitas - ‬5 min walk
  • ‪Café Chichon - ‬5 min walk
  • ‪Maria Botana de Barrio - ‬5 min walk

About this property

Hotel Andiroba Palace

When visiting Tuxtla Gutierrez, Hotel Andiroba Palace is a great choice to consider. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. Other features include a children's pool, a snack bar/deli, and a terrace.

Languages

English, Spanish

At a glance

Hotel size

  • 80 rooms

Arriving/Leaving

  • Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 1 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only, 1 total, up to 11 lbs per pet)
  • Service animals welcome
  • Specific rooms only*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–noon
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool

Working away

  • 24-hour business center
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 160 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 500 per stay

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Andiroba Palace Tuxtla Gutierrez
Andiroba Palace Tuxtla Gutierrez
Andiroba Palace
Hotel Andiroba Palace Hotel
Hotel Andiroba Palace Tuxtla Gutierrez
Hotel Andiroba Palace Hotel Tuxtla Gutierrez

Frequently asked questions

Does Hotel Andiroba Palace offer free cancellation for a full refund?
Yes, Hotel Andiroba Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Andiroba Palace?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hotel Andiroba Palace?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 11 lbs per pet. A deposit of MXN 500 per stay is required. Service animals are exempt from fees.
Is parking offered on site at Hotel Andiroba Palace?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Andiroba Palace?
Check-in start time: 1:00 PM; Check-in end time: 10:00 PM. Check-out time is 1 PM. Late check-out is available for a charge (subject to availability).
What is there to do at Hotel Andiroba Palace and nearby?
Hotel Andiroba Palace has an outdoor pool and a garden.
What's the area around Hotel Andiroba Palace like?
Hotel Andiroba Palace is a short 16-minute walk from Plaza Poliforum Shopping Mall and 18 minutes' walk from Chiapas Polyforum and Convention Center.

Hotel Andiroba Palace Reviews

Reviews

8.2

Very Good

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Good

This is a fine hotel for a quick and cheap one night stay, but It has gone down hill since our last stay in 2018. Towels and sheets are dingy, shower head sprays everywhere, window is broken, etc. Not great, but not terrible either!
Sarah, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Jerome, 1-night trip
Verified Expedia guest review

8/10 Very Good

Bueno en general, recomiendo
Bueno en general, excepto por un zumbido incómodo que dificultó dormir, se un tragaluz, probablemente algún transformador eléctrico.
Emmanuel, 2-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

Good place and near Restaurants and shopping and Mall
CARLOS, 2-night trip with friends
Verified Travelocity guest review

8/10 Very Good

there was NO hot water
Alberto Herrera, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Ihave stayed here often. It is clean and convenient for me. Restaurant is terrible and should be avoided.
Barbara, 1-night business trip
Verified Expedia guest review

2/10 Poor

Muy mal hotel.
La persona en el counter para hacer el check in ni buenas noches dice, igual con la persona al hacer check out. El guardia de seguridad te quita las maletas de las manos aún diciéndole que no, toda para que le des propina. Las luces de los pasillos apagadas plástica mente caminas a oscuras. El cuarto está muy bien pero la cama muy pequeña y solo te ponen dos almohadas que son muy incómodas. Tienen un restaurante en la parte abajo pero solo venden bebidas alcoholicas nada de comida, al menos cuando yo llegue a las 8pm. No se si durante el día venden comidas. Jamás vuelvo a este lugar.
Maricela, 1-night business trip
Verified Hoteles.com guest review

6/10 Good

There is not good service, not explain all the details about the scanning the card for the room, every day I need to active the card that they never mentioned. The water is hallway but there not cups to serve the water. There wasn’t towels in the room. I have to get it at the front desk.
Francisco, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Simplemente es un buen lugar para quedarse
Gilberto, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent place to stay. Very comfortable Pool it’s beautiful Service excellent I strongly recommend you stay here Also many restaurants, banks, and store services super close to the hotel.
Alberto, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

wook, 2-night trip
Verified Expedia guest review

4/10 Fair

Very noisy and didn’t like the fact that a lot of rooms were blocked for precautionary reasons. I don’t know if that hotel is being used for Covid patients but it was kind of fishy.
Annel, 2-night family trip
Verified Hoteles.com guest review

4/10 Fair

Pobre servicio, el hotel necesita mantenimiento aparente, el servicio de restaurante es nulo, ni la televisión sirvió. Hay mucho que mejorar.
5-night family trip
Verified Expedia guest review

4/10 Fair

You'll wake up with water all around
Air conditioner in Room 115 was terrible, leaking the whole time, creating a pool on the floor. Water pressure and temperature regulation was bad. Poor lighting, turning on and off by itself even with the key on place.
SALOMON, 1-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

margarita, 1-night trip
Verified Expedia guest review

2/10 Poor

1-night trip
Verified Expedia guest review

10/10 Exceptional

Hotel was nice and clean. Front service staff was friendly and helpful with any questions we had. Location was great, located close to many stores and restaurants.
1-night trip with friends
Verified Hoteles.com guest review

10/10 Exceptional

It was beautiful! The pool was incredible and the center of the building was breathtaking. One odd thing was the window pointing out into the hall where lights were kept on until 1am and then on again few hours after. Other than that, then property was clean, beautiful modern, well taken care of, and spacious!
6-night romance trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Orbitz guest review

6/10 Good

Good in general.
Nice hotel, average property and good for a 3 star hotel. The pool is awesome, rooms comfortabel but nothing spectacular. The biggest caveat is that they don't have hairdryers, that's unnaceptable in any hotel.
Jorge, 1-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Great
Pretty modern and clean hotel, close to everything, recomended
1-night trip with friends
Verified Hoteles.com guest review

8/10 Very Good

Average dowtown style hotel, nothing extraordinary. The staff was very pleasant. The wi-fi was bad and the bed's protector under the sheets was too plasticky-noisy, it felt like they left the wrap from when they bought it, it wasn't bad just weird.
Jose, 1-night trip
Verified Expedia guest review

10/10 Exceptional

A truly reat hotel at a reasonable price in Tuxtla
I had discovered the Andiroba Palace hotel by accident on a previous trip to Tuxtla. I liked its location and its ample, clean rooms, not to mention the very nice swimming pool that is then centerpiece of the place. So on this second trip to Tuxtla there was no doubt in my mind that I would be staying there again. It blows out of the water all other hotels in Tuxtla in its price category. The staff is courteous, the parking lot is great and they have a good restaurant to boot.
Jorge, 1-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

Dinorah, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

Estancia agradable
Las habitaciones son limpias y grandes. Las camasbdobles son un poco mas pequeña que la matrimonial
Salome, 1-night family trip
Verified Hoteles.com guest review