The room and facilities overall were either non functional (e.g. leaky and low flow shower head, clogged sink, etc.) or unacceptably unsanitary (e.g. live and dead bug remains under the mattress, bugs all over the room including a cockroach, murky/cloudy water coming from the bathroom sink faucet, etc.)— all of which made it nearly impossible to perform basic needs (e.g. take a shower and sleep). The miscellaneous bedsheet and towel stains, moving bugs and bug remains, and hair on the mattress suggests repeated neglect of absolutely elementary hygiene and cleanliness.
I would have stayed in our rental car had my guest and I not been concerned for the safety of the neighborhood. Imagine expecting to come to a property after a 20 hour travel journey only to find you are not able to shower, brush your teeth, and safely comfortably sleep.
The photos displayed on the property’s booking page are dated and selective, making it misleading for users. The surrounding area is sketchy at best. While I firmly believe that this is largely the property owner/operator’s responsibility to ensure the safety and basic sanitation standards of the accommodation, Expedia, as the platform, should also take responsibility for ensuring that the properties listed meet elementary standards of cleanliness and safety. I am shocked to find that Expedia still lists this property and I will be reaching out personally to share my experience shortly.