Located near Santos Harbor, Sheraton Santos Hotel offers a tranquil retreat with a poolside bar, playground, and soothing spa services. Treat yourself to international cuisine at O Lagar Restaurant or relax in the garden with WiFi connectivity.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Spa
Pool
Bar
Electric vehicle charging point
Connecting rooms available
Parking available
Main amenities (12)
Daily housekeeping
Near the beach
Restaurant and bar/lounge
Indoor pool
Breakfast available
Free children's club
Free supervised childcare
Fitness center
Valet parking
Pool bar
Room service
Spa services
For families (6)
Children stay free
Free cribs/infant beds
Supervised childcare (free)
Children's club (free)
Playground on site
Connecting/adjoining rooms available
The current price is $92
$92
$104 total
includes taxes & fees
Apr 13 - Apr 14
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Executive Suite, 1 Bedroom, Non Smoking
Executive Suite, 1 Bedroom, Non Smoking
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
79 sq m
Sleeps 2
1 King Bed
View all photos for Suite, 1 Bedroom
Suite, 1 Bedroom
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Sleeps 2
1 King Bed
View all photos for Classic Room, 1 King Bed, Non Smoking
Classic Room, 1 King Bed, Non Smoking
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
38.0 sq m
Sleeps 2
1 King Bed
View all photos for Classic Room, 2 Queen Beds, Non Smoking
Sheraton Santos Hotel features a free kids' club and puts you just a 5-minute drive from Santos Harbor. Guests can indulge in massages and enjoy international cuisine at O Lagar Restaurant, which is open for breakfast, lunch, and dinner. An indoor pool, a poolside bar, and a fitness center are other features. Fellow travelers say good things about the helpful staff and overall property condition.
Languages
English, Portuguese, Spanish
At a glance
Hotel size
212 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Express check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Parents must have child's birth certificate and photo ID*
Free supervised childcare
Free children's club
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered onsite valet parking (BRL 50 per day)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Poolside bar
Room service (limited hours)
Traveling with children
Children stay free (see details)
Free children's club
Playground
Free supervised childcare/activities
Children's games
Toys
What to do
Beach nearby
Working away
Business center
11 meeting rooms
Computer station
Conference space (11560 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Free pool cabanas
Pool loungers
Romance packages
Facilities
Garden
Fitness center
An indoor pool
Arcade/game room
Spa services
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Assistive listening devices in meeting rooms
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed captioned TV
Lowered electrical outlets in bathroom
Height-adjustable showerhead
Grab bar near toilet
Lever door handles
Room amenities
Be entertained
55-inch LED TV
Home comfort
Air conditioning
Minibar
Bathrobes
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Connecting/adjoining rooms available
Access via exterior corridors
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Mobile key entry
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Dining
O Lagar Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Lobby Bar - Onsite lobby lounge. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: BRL 5.00 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately BRL 65 per person
Children & extra beds
Rollaway beds are available for BRL 165.0 per day
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Parking
Covered valet parking costs BRL 50 per day
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Sheraton Santos
Sheraton Santos Hotel Brazil
Sheraton Santos Hotel Hotel
Sheraton Santos Hotel Santos
Sheraton Santos Hotel Hotel Santos
Frequently asked questions
Does Sheraton Santos Hotel offer free cancellation for a full refund?
Yes, Sheraton Santos Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Santos Hotel?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Sheraton Santos Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Sheraton Santos Hotel?
Yes. Valet parking costs BRL 50 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Sheraton Santos Hotel?
Check-in start time: 3:00 PM; Check-in end time: 6:00 AM. Check-out time is noon. Express check-in is available.
What is there to do at Sheraton Santos Hotel and nearby?
Sheraton Santos Hotel has an indoor pool, a fitness center, and spa services, as well as an arcade and a garden.
Are there restaurants at or near Sheraton Santos Hotel?
Yes, O Lagar Restaurant offers international cuisine.
What's the area around Sheraton Santos Hotel like?
Sheraton Santos Hotel is a short 1-minute walk from Praiamar Shopping Mall and 9 minutes' walk from Aparecida Beach.
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Sheraton Santos Hotel Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.4/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Mar 31, 2025
Excelente!
Renata
Renata, 2-night trip
10/10 Exceptional
Feb 19, 2025
Gold
Excelente
Reginaldo
Reginaldo, 1-night trip
10/10 Exceptional
Oct 6, 2024
Excellent hotel
francisco
francisco, 1-night trip
10/10 Exceptional
Nov 17, 2024
Hotel Maravilhoso
anselmo
anselmo, 3-night trip
10/10 Exceptional
Aug 6, 2024
Very good hotel location very nice
jorge
jorge, 1-night trip
2/10 Poor
Feb 11, 2025
The hotel receptionist had a very bad attitude, was full of lies, and the bed sheets in the room were extremely dirty.
Siu pang
Siu pang, 1-night trip
10/10 Exceptional
Nov 22, 2024
Awesome
Amazing Staying, Organized, Clean, Breakfast Awesome, restaurant high end from food to service, Love it and surely I’ll come back and recommend to friends and family
Giane
Giane, 2-night trip
8/10 Very good
Dec 30, 2024
Great location. Definitely a good pick for before or after a cruise. The only reason I did not give it 5⭐️ is that they have no concierge so not much in terms of getting advice on what is going on in the area. Not everything that is happening is easy to find online. A concierge service would have been super helpful.
Julio
Julio, 3-night trip
8/10 Very good
Jul 22, 2024
Clean and safe
Erik
Erik, 2-night trip
10/10 Exceptional
Jul 28, 2024
First time @ the sheraton santos
Without a shadow of doubt the best hotel ive stayed in @ Santos
Good size room , great wifi , good breakfast
Virtually next door to the best shopping mall in Santos & Carrefour supermarkets
All the staff spoke English which is a bonus for brasil
10 minute walk to the nearest beach
Very quiet of an evening
Overall a perfect stay
Gary
Gary, 2-night trip
6/10 Good
Oct 13, 2024
Asked for my room to be cleaned after two days. I usually try to safe the planet by only having my to cleaned every other two-three days after arrival. Had to talk to five people
For the to
To be cleaned and it was a disaster. They left the room terribly dirty. The floor was simply vile. Even the lady who is in charge of the team / rooms standard and
Over and took pictures to show to the team what a disgusting job they had done. Simply unacceptable. I have stayed here several times before but this time may be my last.
I had to clean the bathroom
Floor myself.
I am tired of spending so much money and the hotels and Expedia are the ones to benefit from it. Just not fair.
You provide us with a service which we pay in return. You don’t give out money back so you? You simply expect us to putt up with this low standard of service while charming us thousands. Enough is enough. Stop apologising and do your job. Shame on you all
francisco
10/10 Exceptional
Mar 31, 2025
Roger C
Roger C, 1-night trip
10/10 Exceptional
Mar 29, 2025
NILTON JOSÉ
NILTON JOSÉ, 1-night trip
10/10 Exceptional
Mar 25, 2025
Fátima m
Fátima m, 1-night trip
10/10 Exceptional
Mar 24, 2025
Muito bom
Inacio Leão
Inacio Leão, 3-night trip
10/10 Exceptional
Mar 20, 2025
MARIA DE FATIMA
MARIA DE FATIMA, 5-night trip
8/10 Very good
Mar 19, 2025
O restaurante do hotel foi péssimo na hora do jantar . Estava vazio e demorou 1 hora e meia pra servir o prato. Atendimento muito ruim também.
Verified traveler
1-night trip
10/10 Exceptional
Mar 18, 2025
Como sempre ótima estadia, recomendo sempre
Gustavo
Gustavo, 1-night trip
10/10 Exceptional
Mar 15, 2025
Claudia
Claudia, 2-night trip
10/10 Exceptional
Mar 13, 2025
Alcina Ramos
Alcina Ramos, 2-night trip
10/10 Exceptional
Mar 13, 2025
Flavia
Flavia, 4-night trip
10/10 Exceptional
Mar 13, 2025
Lars Petter
Lars Petter, 4-night trip
10/10 Exceptional
Mar 11, 2025
Camila
Camila, 2-night trip
10/10 Exceptional
Mar 10, 2025
anselmo
anselmo, 1-night trip
10/10 Exceptional
Mar 8, 2025
Voltaremos sempre
Me deixaram entrar antes da hora por eu ter chegado antes de viagem, mas o check in tinham umas 10 pessoas e só dois atendentes em pleno carnaval, não é culpa deles porque tinham agilidade mas estavam sobrecarregados.
O local de café da manhã é lindíssimo, itens do café são coisas comuns.
A cama e travesseiros são excepcionais!
Um ponto a melhorar seria pela questão do valor da diária e mesmo assim ter que pagar mais R$ 50,00 por dia de estacionamento.