2/10 Poor
Jun 14, 2021
Do Not Use OYO
Arrived to Swanvale house to discover it was now a homeless shelter. We had to then walk half a mile to another of OYO's guest houses where the manager informed us we were stayingbin yet another of the groups guest houses. After another 10 min hike the Twin room i had booked turned out to be a double. After showing the manager my hotels booking confirming a twin room he said this was all he had! We had to pay an extra £50 for a single room in another guest house. My friend remained in the double and whilst trying to plug his phone in to charge discovered a cockroach in cobweb....As pictured.
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Jonathan
Jonathan, 1-night trip