It would have been nice to have been welcomed by someone. There is absolutely no one at the property. Except on our way out, a man showed and did not speak English nor Spanish. The little bit we understood by body language is, he was there to collect the keys, the city tax money(which, we wish it was included with the initial purchase) and to assure we were out of the premises at the exact time(no more, no less=0 flexibility). Lastly, the building has a moldy smell. For the first two days, through Expedia platform, we were able to communicate and they were fast to reply.