2/10 Mediocre
23 de enero de 2023
Hotel is nice but I wasn’t provided with proper basic needs. I didn’t get hot water so I wasn’t able to shower at all the first night and couldn’t really shower properly the second night either since I only got barely lukewarm water but I had to wait nearly AN HOUR for the water to be warm!. The hotel staff tried to fix it but couldn’t do much about it. I booked for a 7 nightS stay but ended up having to cancel the reservation due to it. I tried to request a refund for the remaining Nights but the hotel staff REFUSED to REFUND the money. That’s very ridiculous considering the fact that they couldn’t provide the basic needs for the guests. I guest they only care about taking people money whether the service was being provided or not….DONT RECOMMEND IT!
kimphu
kimphu, viaje de 6 noches
Opinión verificada de un huésped de Orbitz