In Der Leineaue 2, Heilbad Heiligenstadt, TH, 37308
What's nearby
Märchenpark Heilbad Heiligenstadt - 2 min walk
Heinrich-Heine-Kurpark - 9 min walk
Eichsfeld Museum - 19 min walk
Eichsfelder Kulturhaus - 4 min drive
Heiligenstädter Stadtwald - 4 min drive
Getting around
Erfurt (ERF) - 105 min drive
Bodenrode Station - 6 min drive
Beuren Station - 9 min drive
Heilbad Heiligenstadt Station - 26 min walk
Restaurants
Treffpunkt Alex - 4 min drive
Stadion Gesundbrunnen Heilbad Heiligenstadt - 9 min walk
Andrea's Schlemmereck - 5 min drive
Mango Saigon - 15 min walk
Central Café - 4 min drive
About this property
Hotel Am Vitalpark
Located near a train station, Hotel Am Vitalpark is a great choice for a stay in Heilbad Heiligenstadt. You can indulge in deep-tissue massages, body treatments, or aromatherapy, and grab a bite to eat at Theodor Storm, which serves international cuisine and is open for dinner. Other highlights include 4 indoor pools, an outdoor pool, and a lazy river.
Languages
English, German
At a glance
Hotel size
130 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs only)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Uncovered onsite self parking (EUR 7 per day)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Children's pool
Waterslide
Lazy river
Playground
Children's menu
Bed rails
Outlet covers
Lifeguard on site
What to do
Fitness classes
Pilates classes
Yoga classes
Golfing
Mountain biking
Segway rentals/tours
Pool table
Bicycle tour information
Access to nearby outdoor pool
Mountain climbing nearby
Working away
Business center
8 meeting rooms
Computer station
Conference space (6458 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Pool loungers
Pool umbrellas
Segway rentals/tours
Facilities
Built in 2008
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Library
Fireplace in lobby
Television in common areas
Health club
An outdoor pool
4 indoor pools
Spa services
Lazy river
2 spa tubs
Sauna
Massage/treatment rooms
Steam room
Waterslide
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Double-glazed windows
Comprehensive food waste policy
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Outdoor entertainment area
Outdoor furniture
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Low-height counter/sink
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
43-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Bathrobes
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Alarm clock
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Balcony or patio
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are 10 treatment rooms including rooms for couples. Services include deep-tissue massages and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Dining
Theodor Storm - This fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required.
Leineaue - This bistro specializes in local cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Destination fee: EUR 2 per person, per night. This fee does not apply to children under 15 years of age.
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The property will be renovating from June 29 2025 to September 14 2025 (completion date subject to change). The following areas are affected:
One of the swimming pools
Guests will have access to the following alternate facilities during the renovation:
Outdoor pool
Indoor pool
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.
Children & extra beds
Rollaway beds are available for EUR 49.0 per night
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 25 per pet, per day
Parking
Uncovered self parking costs EUR 7 per day
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Best Western Plus Hotel Am Vitalpark Heilbad Heiligenstadt
Best Western Plus Am Vitalpark Heilbad Heiligenstadt
Best Western Plus Am Vitalpark
BEST WESTERN Hotel am Vitalpark
Hotel Am Vitalpark Hotel
Best Western Plus Hotel Am Vitalpark
Hotel Am Vitalpark Heilbad Heiligenstadt
Hotel Am Vitalpark Hotel Heilbad Heiligenstadt
Frequently asked questions
Does Hotel Am Vitalpark offer free cancellation for a full refund?
Yes, Hotel Am Vitalpark does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Am Vitalpark?
Yes, there are 4 indoor pools, an outdoor pool, and a children's pool. Guests have pool access from 8:00 AM to 9:00 PM.
Are pets allowed at Hotel Am Vitalpark?
Yes, dogs are welcome. There's a charge of EUR 25 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Am Vitalpark?
Yes. Self parking costs EUR 7 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Hotel Am Vitalpark?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Hotel Am Vitalpark and nearby?
Have fun with onsite activities like mountain biking and hiking. Additional recreation onsite includes fitness classes, Pilates, and yoga. Enjoy a relaxing soak in one of the 2 spa tubs and an invigorating swim in one of the 4 indoor swimming pools. Hotel Am Vitalpark also has a lazy river, a sauna, and a steam room, as well as a picnic area, a garden, and access to a nearby outdoor pool.
Are there restaurants at or near Hotel Am Vitalpark?
Yes, Theodor Storm offers international cuisine.
Does Hotel Am Vitalpark have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Hotel Am Vitalpark like?
Hotel Am Vitalpark is a short 1-minute walk from Eichsfeld-Hainich-Werratal Nature Park and 9 minutes' walk from Heinrich-Heine-Kurpark.
Hotel Am Vitalpark Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Jul 15, 2024
Verified traveler
1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Oct 1, 2022
Michal
Michal, 1-night business trip
Verified Hoteles.com guest review
10/10 Exceptional
Aug 3, 2022
Nice hotel
+ Very big room with a lot of windows
+ two mini fridges
+ very very nice swimming pool
+ good organized services
+ very friendly staff
- they can some times wash carpets and sofa, they were dirty
- food in hotel was very expensive and there was no dining option around
fatemeh
fatemeh, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Jun 27, 2022
Very nice hotel with well appointed rooms, good breakfast and a lot of water activities!
marina
marina, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Oct 23, 2020
Steven
Steven, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 1, 2020
Nice hotel with friendly staff
Very well appointed rooms in a useful location for work, Covid measures were reassuring.
Thomas
Thomas, 1-night business trip
Verified Hoteles.com guest review
6/10 Good
Feb 23, 2020
Large hotel with thermal bad of low quality
The hotel staff is not so friendly. Cleanness could be improved. They charged 8 Euros for using the bath robe. The thermal bad facility is large, but the water temperature is relatively cool. In the evening of our stay, something went wrong so the water Sprudels did not work. The staff said they would fix them, but it was not turned back on. The next morning, they were operating, but came out very infrequently. I would not recommend to use the thermal bad here.
Verified traveler
1-night business trip
Verified Hoteles.com guest review
8/10 Very Good
Jul 19, 2019
Verified traveler
3-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 18, 2018
Steven
Steven, 2-night romance trip
Verified Hoteles.com guest review
6/10 Good
Nov 16, 2018
Clean, but old
A dated but clean hotel. Everything is OK, but furnishings etc all old.
Gym and spa are OK.
Verified traveler
1-night business trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 12, 2018
Verified traveler
6-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 11, 2018
Verified traveler
7-night trip
Verified Expedia guest review
8/10 Very Good
Aug 28, 2018
Pleasant Stay !
What's Good;
- Pleasant staff.
- Good size room.
- Breakfast was good.
- Evening buffet dinner was good.
Not so good;
- Very limited choice of English speaking programs on TV.
- Various signs were in German with no English translation.
- Snacks and drinks in the fridge in the room were expensive.
- Cleaning lady knocked on the door at 09:10 am. Had to tell her on 3 separate occasions
that the room did not need to be cleaned. Same problem on the following morning. The cleaning
ladies need to learn the English language.
Mr Oliver
Mr Oliver, 3-night trip
Verified Hoteles.com guest review
8/10 Very Good
May 29, 2018
David
David, 1-night business trip
Verified Hoteles.com guest review
10/10 Exceptional
May 6, 2018
Superb!!!
Service was excellent and extremely efficient. Highly recommended.
T A D A G L R M Nilan
Verified Hoteles.com guest review
10/10 Exceptional
Aug 19, 2017
Nice hotel in Germany
Beautiful room ,very spacious and amazing facilities. Very good breakfast also
Vaughn
Vaughn, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 17, 2025
Alles in allem gut!
Insgesamt ein tolles Hotel mit einer tollen Therme. Wir hatten als kleine Familie wirklich unseren Spaß.
Der Bademantelgang zum erreichen der Therme war super, das Frühstück wirklich klasse! Da könnte sich das ein oder andere 4*S Hotel eine Scheibe abschneiden.
Ob 25 Euro pro Nacht für einen Hund gerechtfertigt sind, muss jeder selbst wissen. Ich habe es auch schon günstiger erlebt. Lediglich in Amsterdam war es teurer.
Weiterhin finde ich, dass der Parkplatz kostenlos für Hotelgäste sein sollte. Außen herum gibt es keine Parkmöglichkeiten, so dass die Gäste gezwungen werden hier zu parken. 7 Euro ist für manche sicher viel Geld. (7 Euro p. Nacht)
Versteckte Kosten, die so nicht angekündigt waren.
Das Restaurantpersonal war wirklich unheimlich freundlich! Besonders der junge Mitarbeiter mit den Tattoos an den Unterarmen war sehr zuvorkommend. Dies zog sich (eigentlich) durch alle Mitarbeiter die man so antraf. Winzige Ausnahme sind die Rezeptionisten. Gerade das Aushängeschild eines Hotels sollte nicht immer nach 7 Tagen Regenwetter drein schauen. Trotzdem alles in allem sehr empfehlenswert. Im Sonmer sicher noch lohnenswerter, wenn man nicht ein Sauna-Ultra ist.