On arrival we was asked to fill in a form which included our personal information this was left in the hallway as we stepped in the front door.We waited for someone to show us our room, on entry to the room we was offered a welcoming drink, The room wasn't what i expected due to the dust and dirt and old worn-out furniture .Windows with cobwebs and dirty ,Broken blinds, Fire place was covered in dust from the fire which must have been left for weeks due to the weather.
Ornaments filled the walls and all around the room wasn't cleaned completely dusty.
The chairs that sat in the room wasn't safe the legs were nearly off , the cover of the arms had holes in. There is a beautiful bath in the room, but not useful due to no place to put toiletries or towels. Dressing table was in the darker side of the room, no lights too be able to see to do make-up, nor no plugs for hairdryer, i really didn't expect to have to sit on the floor to do the above mentioned. The bathroom, was truly awful for hygiene reasons, who wants to use glasses that are sat on a shelf in line with the toilet.The bed itself was very comfortable and clean linen. Room service wasn't quite what we expected, the welcome drinks glasses were still sat in the room on Monday even though they staff been in the room to place the breakfast menu. No serving was given.Breakfast was good selection. dining room wasn't good, you sat in line alongside the other guests, table and chairs don't fit unless you sit at an angle.