76 Campos Elíseos Polanco V Sección, Mexico City, CDMX, 11560
What's nearby
Paseo de la Reforma - 13 min walk - 1.1 km
Auditorio Nacional - 18 min walk - 1.5 km
Chapultepec Park - 18 min walk - 1.6 km
Angel of Independence Monument - 3 min drive - 2.7 km
World Trade Center Mexico City - 6 min drive - 6.2 km
Getting around
Benito Juarez International Airport (MEX) - 28 min drive
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 54 min drive
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 55 min drive
Mexico City Buenavista Station - 17 min drive
Mexico City Fortuna Station - 25 min drive
Tultitlan Lecheria Station - 36 min drive
Polanco Station - 11 min walk
Auditorio Station - 13 min walk
San Joaquin Station - 25 min walk
Airport shuttle (surcharge)
Restaurants
Tierra Garat - 3 min walk
El Califa - 2 min walk
CABANNA Restaurant - 2 min walk
Puerto Madero - 2 min walk
Ojo de Agua - 4 min walk
About this property
Orchid House Polanco
Orchid House Polanco features a rooftop terrace and puts you within a 10-minute walk of National Museum of Anthropology. You can indulge in deep-tissue massages, facials, or aromatherapy. A snack bar/deli, a terrace, and a garden are other highlights. The helpful staff and walkable location get great marks from fellow travelers. Public transportation is just a short walk: Polanco Station is 11 minutes and Auditorio Station is 13 minutes.
Languages
English, Spanish
At a glance
Hotel size
17 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured covered onsite self parking (USD 7.15 per day)
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Designated smoking areas
Caters to adults only
Property amenities
Food and drink
Free continental breakfast each morning 7:30 AM–noon
Room service (limited hours)
Snack bar/deli
Services
Front desk (limited hours)
Tour/ticket assistance
Free newspapers in lobby
Luggage storage
Facilities
Safe-deposit box at front desk
Rooftop terrace
Garden
Spa services
Room amenities
Be entertained
50-inch Smart TV
Digital TV channels
Netflix
Home comfort
Air conditioning and heating
Bathrobes
Sleep well
Hypo-allergenic bedding
Down comforter
Blackout drapes/curtains
Premium bedding
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 80 per vehicle (one-way)
Early check-in can be arranged for an extra charge of USD 340 (subject to availability)
Parking
Covered self parking costs USD 7.15 per day
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Also known as
Orchid House Hotels Hotel Mexico City
Orchid House Hotels Hotel
Orchid House Polanco Hotel
Orchid House Hotel
Orchid House Polanco
Hotel Orchid House Polanco Mexico City
Mexico City Orchid House Polanco Hotel
Hotel Orchid House Polanco
Orchid House Polanco Mexico City
Orchid House Hotels
Orchid House
Orchid House Polanco Hotel
Orchid House Polanco Mexico City
Orchid House Polanco Hotel Mexico City
Frequently asked questions
Does Orchid House Polanco offer free cancellation for a full refund?
Yes, Orchid House Polanco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Orchid House Polanco?
Sorry, pets aren't allowed.
Is parking offered on site at Orchid House Polanco?
Yes. Self parking costs USD 7.15 per day.
Is airport shuttle service offered by Orchid House Polanco?
Yes, an airport shuttle is available. The charge is USD 80 per vehicle one-way.
What are the check-in and check-out times at Orchid House Polanco?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge of USD 340 for early check-in (subject to availability). Check-out time is noon.
What is there to do at Orchid House Polanco and nearby?
Orchid House Polanco has spa services and a garden.
What's the area around Orchid House Polanco like?
Orchid House Polanco is a short 13-minute walk from Paseo de la Reforma and 9 minutes' walk from National Museum of Anthropology. Travelers say the local area is good for shopping and very walkable.
Orchid House Polanco Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 15, 2024
Riley
Riley, 3-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 12, 2024
Adan
Adan, 6-night family trip
Verified Hoteles.com guest review
6/10 Good
Oct 7, 2024
A bit of great and aa bit of difficulty.
The hotel is lovely aesthetically and the staff is kind and helpful.
The main problem for us was horrific noise every night both from the very loud street traffic to the noise above our room within the hotel. We were told the location of our room would be quiet as I asked for a quiet room. This was the main problem, but lack of sleep does hurt a trip experience.
The breakfast offerings that come with the room are tasty, but after 5 days of the exact same offerings, it is not very pleasant.
The staff was exceedingly warm and helpful and the building is lovely. We also liked the Polanco location for great restaurants and shopping nearby.
Judith
Judith, 5-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 19, 2024
Angel
Angel, 4-night business trip
Verified Hoteles.com guest review
6/10 Good
Sep 6, 2024
Gina
Gina, 4-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Aug 16, 2024
Orchid House is perfect for perfect getaway spot. Lovely place with a beautiful setting and wonderful help-full staff. My daughter and I felt safe and ver comfy at Orchid House
Maria
Maria, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 16, 2024
It was a wonderful stay!!
Amelia
Amelia, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Aug 15, 2024
John
John, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Aug 13, 2024
Beautiful hotel and the staff are on point with everything!!
Patrocinia
Patrocinia, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 30, 2024
Beautiful property with a lot of character. Great location by the museum of anthropology and parc. We were upgraded to a deluxe room. Very comfortable bed and beautiful bathroom. We had dinner and breakfast at Aura restaurant. Food was delicious, very fresh. Highly recommend this hotel. Very reasonably priced.
Maryse
Maryse, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 25, 2024
Definitely I’ll be back soon, I fell in love with this property, it’s literally a beautiful garden in Polanco. Safe, so many options for dinner around. Loved it!
Yulymar
Yulymar, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 21, 2024
Martina
Martina, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Jul 21, 2024
Mi esposa y yo disfrutamos mucho nuestra estancia en este maravilloso hotel. Muy limpio y el staff muy amable y amigable. Tuvimos algunas preguntas y las respuestas fueron inmediatas. De verdad se siente uno como en casa y regresaremos muy pronto. Gracias por todas las atenciones.
Ricardo
Ricardo, 5-night romance trip
Verified Expedia guest review
8/10 Very Good
Jul 17, 2024
Beautiful property near by one of the major street in Polanco. Welcome and Customer service vere on point. The only inconvenient we had was at check out at 2.10 a.m. to catch an early flight. We were assured there was a
Security guard to help open the main gate but after spending 10 mins looking around the property we opened and closed the gate by ourselves.
Leandro
Leandro, 1-night romance trip
Verified Expedia guest review
6/10 Good
Jul 3, 2024
kay
kay, 7-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 18, 2024
I had a great time at this hotel. The staff was always friendly, and the room was clean and organized! The restaurant food and service were excellent.
CARLA
CARLA, 3-night business trip
Verified Expedia guest review
10/10 Exceptional
Jun 16, 2024
Omar Alberto Serra
Omar Alberto Serra, 2-night trip
Verified Expedia guest review
8/10 Very Good
Jun 13, 2024
Stephen
Stephen, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Jun 5, 2024
Beautiful hotel in a beautiful neighborhood
The orchard house is a beautiful hotel set in probably the loveliest neighborhood in Mexico City. A five minute walk to the big park with all the museums. Shops and stores and restaurants are nearby and it is a beautiful and safe neighborhood to walk around. Very comfortable hotel, with a lovely restaurant. Great service and a beautiful spot.
Howard
Howard, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Jun 2, 2024
Todd
Todd, 4-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
May 30, 2024
Deirdre
Deirdre, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
May 27, 2024
Beautiful, clean, confortable
Mariangela
Mariangela, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
May 23, 2024
AMAZING I WILL RETURN SOON.
Rachel
Rachel, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
May 21, 2024
Excellent property and staff . My second time staying here and I would highly recommend it. The new Aura restaurant is fantastic is a great option for lunch or dinner .
Sameera
Sameera, 4-night trip
Verified Expedia guest review
10/10 Exceptional
May 19, 2024
First time in Mexico City, staying at this hotel it was an amazing experience. Everything 10/10.